Refund policy
Return & Refund Policy – Cutthroat Apparel Co.
At Cutthroat Apparel Co., each item is made-to-order specifically for you. Because of this, we do not accept returns or exchanges for reasons such as incorrect sizing, color selection, or change of mind.
Damaged, Defective, or Incorrect Items
We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, we will make it right.
To request a replacement or refund, please contact us within 7 days of delivery at [your email here] with:
- Your order number
- A description of the issue
- Clear photos of the product showing the problem
Once approved, we will send a replacement at no additional cost or issue a refund if a replacement is not available.
Sizing Responsibility
Please review our sizing charts carefully before ordering. Because all items are made-to-order, we cannot offer exchanges for incorrect sizing.
Shipping Issues
We are not responsible for lost or stolen packages once marked as delivered by the carrier. If your package is lost in transit, please contact us and we will work with the carrier to help resolve the issue.
Order Changes & Cancellations
Orders can only be modified or canceled within 12 hours of purchase. After that, production begins and changes are no longer possible.
Contact Us
If you have any questions, please reach out to us at [your email here]. We’re here to help and want you to have a great experience with our brand.
By placing an order with Cutthroat Apparel Co., you agree to this policy.